Shipping Policy
At C-FRESH, we are committed to providing you with the freshest and highest quality products delivered right to your doorstep. To ensure a seamless and flexible delivery experience, we offer two convenient delivery options: Instant Delivery and Time Slot Delivery. Below are the details of our shipping policy to help you choose the best option for your needs.
1. Instant Delivery
- Overview: Our Instant Delivery option is designed for those who need their orders delivered as quickly as possible. Once your order is placed, our team will prioritize it and prepare it for immediate dispatch.
- Delivery Time: Instant Delivery typically occurs within 1-2 hours of order confirmation, depending on your location and traffic conditions.
- Availability: Instant Delivery is available within select areas. Please check availability at checkout.
- Charges: Additional charges may apply for Instant Delivery services, depending on distance and availability.
- Conditions: We strive to deliver your order promptly; however, delivery times may vary due to factors beyond our control, such as weather conditions and unforeseen delays.
2. Time Slot Delivery
- Overview: Time Slot Delivery allows you to select a preferred delivery time that fits your schedule. This option provides flexibility and ensures that you receive your order at a convenient time.
- Time Slots: Time slots are available throughout the day, including morning, afternoon, and evening options. Please select your desired time slot during checkout.
- Booking in Advance: Time slots can be booked in advance to ensure availability, especially during peak hours.
- Charges: Standard delivery charges apply. Additional charges may be incurred for specific time slots based on demand and distance.
- Conditions: We recommend booking your time slot early, especially for peak hours, to secure your preferred delivery window.
3. General Conditions
- Delivery Areas: Our services are currently available in designated areas. Please check service availability during checkout.
- Unsuccessful Deliveries: If we are unable to deliver your order on the first attempt due to reasons such as incorrect address or unavailability, our delivery team will attempt to contact you. Additional charges may apply for re-delivery.
- Special Instructions: Please provide any specific delivery instructions during checkout to help our delivery team serve you better.